Terms of Service

1. Agreement

By accessing or using OKtoMeet (“Service”), you agree to these Terms of Service. If you do not agree, do not use the Service.

We may update these Terms and will post changes and revise the “Last updated” date. Material changes may include additional notice (for example, by email or in-product) where required by law. Continued use after changes take effect means you accept the revised Terms.

2. The Service

OKtoMeet helps you create a profile, discover members, connect, message, share location and trip details where you choose, and participate in events. The Service is in beta; features, availability, and performance may change without notice.

OKtoMeet is a platform. We do not control offline conduct, venues, or third-party services. Listings and RSVPs are product features; unless we say otherwise, we are not the organizer or host of events shown in the product.

OKtoMeet is an independent networking platform. All trade show names and trademarks are the property of their respective owners. OKtoMeet is not affiliated with, endorsed by, or sponsored by these events.

Analytics and session replay. We may use third-party tools (including Microsoft Clarity delivered through Google Tag Manager where configured) to understand how the Service is used. Session replay and related analytics do not run for your browser until you accept the Analytics & performance category in our cookie controls, which aligns with Google Consent Mode analytics_storage. What we collect, how Microsoft processes it, and how you withdraw are described in our Privacy Policy and Cookie notice.

3. Eligibility and accounts

You must be at least 18 years of age to use the Service. You must use a valid email where required, keep your credentials secure, and provide accurate information. You are responsible for activity under your account. We may suspend or terminate accounts that violate these terms or harm the community.

4. Account security and authentication

You are responsible for safeguarding access to your account. We may offer sign-in options such as email and password, one-time codes, and passkeys (or other phishing-resistant authenticators) where supported. You should use strong, unique credentials, enable passkeys or multi-factor authentication when we make them available, and protect your devices and recovery methods.

Your conduct. We are not responsible for loss, unauthorized access, or misuse that mainly results from your choices (for example: sharing passwords or passkeys, weak or reused passwords, unlocked devices, or phishing). To the maximum extent permitted by law, we are not liable when incidents arise primarily from your failure to protect your credentials, or from breaches outside our systems (such as credential stuffing with passwords leaked elsewhere).

If you believe your account has been compromised, notify us through the channels we provide and follow any steps we publish to recover access.

If you lose access to your sign-in email, need to update verified contact information, or wish to reverse a scheduled account deletion before it completes, you must use the Account recovery process we provide in the product (including LinkedIn sign-in or verification when we offer it). We may not be able to restore access or cancel a pending deletion through other channels.

5. Referrals & Ambassador Program

This section applies to all users who interact with referral links or the City Ambassador Program. If you are invited to participate as an ambassador, you will also be asked to accept the separate City Ambassador Agreement, which includes additional obligations (including indemnification and binding arbitration under Ontario law and JAMS rules) that apply to ambassadors as contractors. Those terms are separate from the member Terms of Service below.

How this interacts with the rest of these Terms. If you have (or later create) an OKtoMeet member account—including as an ambassador who uses the product—the general Terms still apply to your use of the Service (for example account security, acceptable use, messaging, profiles, beta disclaimers, and the indemnity in Section 14 and governing law / arbitration / class waiver in Section 15 for disputes tied to that use). Disputes that arise mainly from the ambassador relationship—such as compensation, program rules, promotional conduct, or other obligations in the City Ambassador Agreement—are governed by that Agreement, including its indemnity and arbitration sections, to the extent permitted by law. If you are unsure which terms apply to a specific issue, contact us through the channels we provide.

5.1 Referral attribution

When you visit OKtoMeet through a link provided by an OKtoMeet ambassador (a "Referral Link"), we may set a tracking cookie that associates your subsequent signup with that ambassador for up to sixty (60) days from your first click. Attribution is on a first-click basis: if you click multiple referral links, the first ambassador whose link you clicked within the attribution window is credited.

5.2 Membership review

All signups, whether referred or organic, are subject to OKtoMeet's standard membership review. We may approve, defer, or reject any application in our sole discretion. A rejected application does not entitle the referring ambassador to any compensation and does not entitle you to any explanation beyond a category-level reason.

5.3 Ambassador conduct

OKtoMeet ambassadors are independent contractors and are not employees, officers, or authorized agents of OKtoMeet. Ambassadors are required by their agreement with OKtoMeet to disclose their paid relationship in promotional content. Statements made by ambassadors are their own and do not represent OKtoMeet's official statements except where expressly authorized.

5.4 Prohibited referral conduct

The following are prohibited and may result in termination of the offending account and forfeiture of any pending commissions:

• Self-referral, referral of accounts you control, or referral of accounts in your household;
• Paying, gifting, or otherwise incentivizing any person to sign up for OKtoMeet;
• Use of automated tools, bots, fake accounts, purchased traffic, or fake identities to drive signups;
• Misrepresentation of affiliation with OKtoMeet, false claims about membership benefits, or unauthorized use of OKtoMeet trademarks.

5.5 Data sharing for attribution

By using a Referral Link or by signing up through one, you acknowledge that OKtoMeet may share limited information (such as a hashed identifier, signup timestamp, and the referral link used) with our affiliate-tracking service provider for attribution and fraud prevention. See our Privacy Policy and Cookie notice.

5.6 Changes to the program

OKtoMeet may modify, suspend, or terminate the City Ambassador Program at any time. Pending and earned commissions accrued under the program rules in effect at the time of approval will be honored according to those rules.

6. Acceptable use

You agree not to:

• Harass, threaten, or defraud others, or post unlawful or hateful content.
• Impersonate people or organizations, or misrepresent your affiliation.
• Scrape, overload, or attempt to break the Service or other users’ data.
• Use the Service for spam, unsolicited bulk contact, or illegal purposes.

7. Location, messaging, meetings, and safety

Location. Location and travel features depend on information you provide or device signals you approve. Locations may be approximate. You agree to use location features lawfully and respectfully—not to stalk, harass, or endanger others. We do not guarantee accuracy or availability of map or location data.

Messaging and meetings. You are solely responsible for your interactions with other members, including any meetings or travel you arrange through or outside the Service. OKtoMeet does not conduct background checks on all users. Verification features (such as LinkedIn connection) reduce certain risks but do not guarantee identity, safety, or suitability. Use good judgment when meeting people in person.

In-app messages. Messaging in OKtoMeet is a coordination inbox between connected members to arrange meetups and related logistics. It is not end-to-end encrypted, is not designed to replace your everyday chat or collaboration apps, and may not be appropriate for highly confidential, medical, legal, or other regulated communications. Messages are processed and stored as described in our Privacy Policy. Do not share information you are not comfortable having handled on our systems and by service providers as we describe there.

8. Profiles, usernames, and handles

When you connect LinkedIn, we obtain information from your LinkedIn account that we use to verify and populate your profile, including your name, profile photo, and LinkedIn profile URL (or equivalent public identifier). You authorize OKtoMeet to display that information to other members as part of your OKtoMeet profile and the Service (for example, in the network, on your public profile page, and in connection features), as further described in the product and our Privacy Policy. You confirm you have the right to share that information with us for these purposes under LinkedIn’s terms and applicable law.

Your public handle and profile information must comply with these Terms and any handle rules we publish in the product or on our website. You may not choose a handle or display name that: contains profanity, slurs, or abusive language; impersonates any person or organization; infringes someone else’s trademark, brand, or publicity rights without authorization; or is otherwise misleading, offensive, or reserved by us. We may reject, suspend, or reclaim handles and require you to choose another.

OKtoMeet Pro and handle protection. Only subscribers to OKtoMeet Pro (when offered) are eligible for the handle protection and continuity described in our published Pro terms and marketing (for example, protection from reassignment for inactive accounts as we describe there). Non‑Pro members are not guaranteed permanent retention of a handle; we may reassign or release handles according to our published policies.

9. OKtoMeet Pro (planned), waitlist, and payments

OKtoMeet Pro is not yet generally available. Any planned pricing, tiers, benefits, or dates shown on our website or in the product are illustrative and may change before launch. Nothing on the site constitutes an offer to sell Pro until we make it available for purchase on terms we specify at that time.

Joining a waitlist, receiving a waitlist number, or a tier snapshot does not obligate you to subscribe, does not guarantee a particular price or availability, and does not guarantee a launch date.

When Pro is offered for purchase, fees, billing cycle, auto-renewal, cancellation, taxes, and refunds will be disclosed at checkout and in supplemental terms or order summaries. Unless we say otherwise, subscriptions may renew automatically until you cancel in accordance with the cancellation process we provide. Statutory rights in your jurisdiction are not limited by these Terms where prohibited. We may change future subscription prices or features with reasonable advance notice where required by law; changes will apply to subsequent renewal periods as described at the time.

Promotional Pro prices and price locks. Certain planned tiers (for example, Founder's Beta or Early Bird pricing shown on our website) may only be available if you start a paid Pro subscription within thirty (30) days of the date we first make OKtoMeet Pro available for purchase (the Pro launch date), and only if you qualify for that tier under the rules we publish at launch (including waitlist position and capacity limits). If you subscribe within that window, we may lock the advertised monthly rate for your initial subscription term as disclosed at checkout (for example, for twelve months). If you do not subscribe within that thirty-day period, you may still subscribe to Pro later at the then-current price and terms. Standard or other tiers may not be subject to the same window; we will disclose what applies at checkout.

10. Content you share and intellectual property

You retain rights to content you submit. You grant us a license to host, display, and process that content as needed to run the Service. You represent that you have the rights to share what you upload.

If you believe content on the Service infringes your copyright or other rights, contact us with the information reasonably required for us to review your notice (including identification of the work, the material at issue, and your contact details). We may remove or disable access to material when appropriate.

11. Beta disclaimer

The Service is provided “as is” during beta. We do not guarantee uptime, data retention, or fitness for a particular purpose. You use the Service at your own risk. Broader disclaimers and liability limits are in Section 13.

12. Suspension, termination, and your data

We may suspend or terminate your access to the Service immediately if we reasonably believe you have breached these Terms, pose a risk to others or the Service, or are required to do so by law. You may stop using the Service at any time and may request account deletion through the channels we provide, subject to our Privacy Policy and any lawful retention needs.

Scheduled account deletion. When you request account deletion in the product, we typically schedule closure and deletion of your account data after a grace period shown to you at the time of the request (ordinarily about thirty (30) days, unless we display a different period). During that time your account may be treated as closing: for example, you may be signed out, unable to sign in with certain credentials, and your profile may be hidden from discovery or the network, as described in the product. We may send a transactional email to your registered email shortly before the scheduled deletion time (for example, within the final twenty-four (24) hours) as a reminder.

Recovery before deletion completes. The way to cancel a pending scheduled deletion and restore access is through our published Account recovery flow, including LinkedIn verification when we offer it. Recovery depends on successful verification that you control the same identity we associate with your account (for example, a matching LinkedIn profile). We do not guarantee that recovery will succeed if information does not match, if LinkedIn or other verification services are unavailable, or if you wait until after the scheduled deletion time.

After the grace period. When the scheduled time passes, we may permanently delete your account and associated personal data in line with our Privacy Policy and operational practices, except where we must retain certain information to comply with law or as described there (including limited retention in backups or logs). Deletion may be irreversible.

Provisions of these Terms that by their nature should survive (including dispute resolution, limitation of liability, indemnity, and intellectual property) will survive termination.

13. Disclaimers, limitation of liability, and exclusive remedy

No warranties. Except where prohibited by law, the Service is provided “as is” and “as available” without warranties of any kind (express, implied, or statutory), including merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, or non-infringement. We do not warrant uninterrupted or error-free operation, security, absence of harmful components, or that information (including location or profile data) is accurate or complete.

No professional relationship; no endorsement. Nothing in the Service constitutes legal, professional, employment, or safety advice. Listings, matches, event information, and connections are not endorsements by OKtoMeet of any person, company, or activity.

Our obligations are limited. To the maximum extent permitted by law, we have no obligation to you except as expressly stated in these Terms. We have no duty to monitor all user activity or content, to mediate disputes between users, or to maintain any particular feature, data, or integration (including with LinkedIn or other third parties). We may change, suspend, or discontinue the Service or any feature at any time, subject to applicable law and our Privacy Policy.

Limitation of liability. To the maximum extent permitted by law, OKtoMeet and its affiliates, directors, officers, employees, agents, and licensors (collectively, “OKtoMeet parties”) are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, data, or business opportunities, arising out of or related to your use of or inability to use the Service, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, even if advised of the possibility of such damages.

Cap. The total aggregate liability of the OKtoMeet parties for any claim arising out of or relating to the Service or these Terms is limited to the greater of: (a) amounts you paid us for the Service in the twelve (12) months before the claim first arose; or (b) fifty dollars (USD). This cap applies whether the claim sounds in contract, tort (including negligence), or otherwise, and applies to the maximum extent permitted by law.

Exclusive remedy. Your sole and exclusive remedy for dissatisfaction with the Service is to stop using the Service, subject to any non-waivable statutory rights. Some jurisdictions do not allow certain limitations; in those jurisdictions, our liability is limited to the fullest extent permitted by law.

14. Indemnity

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless the OKtoMeet parties from and against any claims, demands, actions, investigations, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service or activities in connection with it; (b) your content or information you submit or make available; (c) your violation of these Terms or applicable law; (d) your violation of third-party rights (including intellectual property, privacy, or publicity rights); (e) your interactions or disputes with other users or third parties (including offline meetings or events); or (f) misuse of your account or authentication factors where attributable to your conduct or negligence.

We may, at our expense, assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense. You will not settle any claim in a way that imposes an obligation on us or admits fault on our behalf without our prior written consent.

15. Governing law, arbitration, and class action waiver

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law rules.

Arbitration in Ontario. Except where prohibited by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration seated in Ontario, Canada, conducted in English, under arbitration rules and procedures we specify or as agreed between the parties. You and OKtoMeet agree that the arbitrator may decide issues of arbitrability.

Class action waiver. To the fullest extent permitted by applicable law, you and OKtoMeet agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. If any part of this Section is held invalid or unenforceable, the remainder remains in effect to the maximum extent permitted by law.

Nothing in this section limits either party’s right to seek injunctive or equitable relief in a court of competent jurisdiction for intellectual property or unauthorized access, where permitted by law.

16. General

Export and sanctions. You represent that you are not located in, under the control of, or a national or resident of any country or entity subject to comprehensive trade sanctions or embargoes (as applicable), and that you are not on any restricted-party list where using the Service would be prohibited.

Assignment. You may not assign these Terms without our consent. We may assign or transfer these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets, with reasonable notice to you where required by law.

Entire agreement; severability. These Terms and policies referenced in them (including the Privacy Policy) are the entire agreement between you and OKtoMeet regarding the Service. If any provision is held invalid, the remaining provisions remain in effect.

17. Contact

For questions about these terms, use the feedback or support channels provided in the product, or contact us at the administrative email on file for your workspace.